Privacy Policy

Last updated: October 9, 2025

We respect your privacy and are committed to protecting the personal data you share with us. This policy explains what we collect, why, and how we use it. We comply with POPIA (Protection of Personal Information Act) and international best practices.

What We Collect

• Account info: name, email, phone, delivery address.
• Payment info: card token or payment reference (we do not store full card data).
• Usage data: browsing, product views, device & IP for analytics and fraud prevention.
• Marketing preferences: newsletter opt-ins and communication choices.

How We Use Your Data

• To process and deliver orders
• To communicate order updates, support requests, and marketing (with consent)
• To improve the website & personalization
• To prevent fraud and comply with legal obligations

Sharing & Third Parties

We share necessary data with service providers (payment gateways, couriers, analytics) who process data on our behalf under contract. We never sell your personal information to third parties.

Your Rights

• Access and correction of your personal data
• Request deletion (subject to legal and transactional requirements)
• Withdraw consent for marketing communications at any time

Data Security

We use industry-standard security measures (HTTPS, encryption, secure tokenization for payments) to protect personal data. However, no system is 100% secure — if you suspect a breach, please contact us immediately.

Contact

For privacy requests email privacy@tengamore.com or write to: Tengamore, [Postal Address].