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Terms & Conditions

Welcome to TengaMore.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

  • TengaMore.com (“we”, “our”, “us”) is an online store providing a wide rage of categories to choose on.

  • By shopping with us, you (“customer”, “you”) agree to these Terms & Conditions as well as our Privacy Policy.

  • We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to make purchases on TengaMore.com.

  • By placing an order, you confirm that all information provided is accurate and complete.

3. Products & Availability

  • All products are subject to availability.

  • We strive to ensure that product descriptions, images, and pricing are accurate, but we do not guarantee that all details are error-free.

  • We reserve the right to discontinue or update products at any time.

4. Pricing & Payments

  • All prices are listed in South African Rand (ZAR) and include/exclude VAT where applicable.

  • We accept payments via credit/debit card, EFT, PayPal, etc.].

  • Orders will only be processed once payment has been received and verified.

5. Orders & Confirmation

  • Once an order is placed, you will receive an email confirmation.

  • We reserve the right to cancel or refuse any order in cases of suspected fraud, stock shortages, or pricing errors.

  • If an order is cancelled after payment, you will be refunded in full.

6. Shipping & Delivery

  • We deliver worldwide .

  • Delivery times are estimates only and may vary based on location and courier delays.

  • Customers are responsible for providing accurate delivery information.

  • Risk of loss or damage to goods passes to you once the order has been delivered to the provided address.

7. Returns & Refunds

  • We accept returns within  7–14 days of delivery, provided items are unused, unopened, and in original packaging.

  • Certain products (e.g., hygiene-sensitive items, custom orders) may not be eligible for return.

  • Refunds will be processed via the original payment method once the returned goods have been inspected.

  • Return shipping costs are the responsibility of the customer unless the return is due to our error.

8. Warranty & Defective Goods

  • Products may come with a manufacturer’s warranty where applicable.

  • If you receive a defective or damaged product, please notify us within 7 days of delivery with proof (photos or videos).

  • We will, at our discretion, replace the item, repair it, or issue a refund.

9. Intellectual Property

  • All content on TengaMore.com, including logos, images, designs, text, and software, is the property of TengaMore.com and may not be copied, distributed, or reproduced without our written permission.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the total value of the order placed.

11. Privacy & Data Protection

  • We are committed to protecting your personal information.

  • Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

12. Governing Law

  • These Terms & Conditions are governed by the laws of  South Africa.

  • Any disputes arising shall be resolved in the courts of Law.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

  • Email: support@tengamore.com

  • Phone: +27 10 019 0863